Category Archives: Contractors

Free Delivery for Appliances

Free Delivery for Appliances

Delivery is the second biggest problem you face when buying major appliances. It can be a major, time consuming hassle unless you know exactly what you are doing beforehand. We will show you the best way to sidestep many of the issues from scheduling to damage after the fact.

But let’s look at a seemingly unusual delivery that is more common than you think.

Look very closely at this picture:

free delivery of appliance

This is a LG washer dropped by FedEx to a house in Boston two blocks from where I live. Nobody is around, and it was left without a signature.

So how can they prove it was delivered? Better yet how can they also prove it was not damaged or even not a lemon. These are hard questions to answer for a website in South Carolina shipping to the middle of Boston.

However, if you think I will rant about cboosing free delivery from internet appliance dealers, then you are wrong. Sometimes it makes sense. There are well advertised advantages. However, there are less than transparent problems as well.

Free Delivery Advantages

Free Delivery is well….free. So it is an immediate savings of the $79 or more charge. If you are a contractor who has his own guys or just placing a fridge in the garage, it makes sense. In many cases, you can also save the taxes.

Now, the Problem

Appliance service is the only bigger issue than delivery. Let me tell you why. First have a look at the pic again for some basic issues for washers.

Couple of issues to consider:

  1. The washer is bigger and deeper than the existing, so delivery into a brownstone will not be easy for someone untrained
  2. You own the liability of connecting water. Water leaks are an insurance nightmare, so it has to be installed perfectly
  3. Appliances are more complex to install. LG has a new washer pedestal called the Sidekick. It has 34 different installation steps. That’s right…..34
  4. Moving the old unit up stairs can be just as hard. BTW, trash day in Boston is Tuesday and Friday

Disadvantages

In a tough decision, we stopped free delivery 7 years ago. However, we were delivering heavier appliances like Sub-Zero refrigerators and pro ranges on softer, designer floors. Even that LG washer now frequently goes upstairs in a bedroom closet which can be as difficult to install in a tight closet.

It was apparent to me that we needed a well-paid professional mover who could deliver without damage to your property or the product. So we had to charge for it.

That team should be able to deliver, perform basic installation, and remove your existing, old unit as well as the trash. That is a complete delivery often with two or three competent people.

So You Think “White Glove” or “Titanium Added Delivery” is Worth it?

Think again, many of these services will not include climbing stairs. They will not uncrate or remove the old product. Simple connection is also not the norm, and many cases you will pay much more for White Glove type services. So here is what you need to do:

  1. You have to vet the entire process. How is it scheduled? Meaning how much time will you have to spend waiting? What are the notifications beforehand?
  2. A delivery is uncrating, bringing up the stairs, removing the old and reconnecting the new. You have to ask what the above includes and make sure it is placed on the invoice
  3. Here is an important tip. Never, ever sign for anything without completely inspecting the products for damage. When you sign, you will free the carrier and store of all liability

You should also protect yourself by checking the store on Google Reviews, Yelp and BBB for complaints.

Saving money is always a good idea, except when you end up spending more in wasted time and aggravation. Just do your due diligence beforehand.

originally posted by Steve Sheinkopf for Yale Appliances

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Home Remodeling Nightmares

True Tales of Home Remodeling Nightmares

HouseBeautiful Magazine posted Ten Home Renovation Nightmares on June 12, 2015.  We thought we would share this particular one with you to see if you agree that the title of this piece should actually be “Home Renovation Roulette”

KITCHEN RESCUE

“We wanted to completely gut the kitchen, but they crew we hired could only work in the evenings. They worked for two weeks, and then one day, they just didn’t show up. We were left with a complete mess and had to hire a new crew to finish the job. We had paid as they went, but next time we’ll get the agreement in writing. Lesson learned. ” —Debor.

So these are the type of stories we hear that blame the bad Contractor, and we are to feel sorrow for the naive Homeowner.

kitchen guttedThe “naive Homeowner” needs to stop using the excuse of ignorance for what is really going on –  what’s really happening is some Homeowners do not want to pay the price of the true Professionals of the industry. There is no Professional Kitchen company in our industry that would install in the evenings. That is basic business practice for most every kind of service, and we all know that.  We also know that we should always get contracts in writing, again basic business practice.

The only “Lesson Learned” here, is that as a Homeowner, you need to research and hire quality Professionals to work on your Home; just as you would when you want to go to a doctor to work on yourself.

CKD seal, kitchen design seal
Certified Kitchen Designer

As Professional Designers and Contractors, we have the education, experience, licenses, accreditation, and continuing education that we must adhere to in order to National Kitchen & Bath Association Logo, Your Squarefeet, kitchen remodeling, bathroom remodelingretain our status and top notch services.  We have offices or showrooms that are staffed with employees that support your project in every way. We have field personnel that are working on your project daily and constantly communicating with support, design, & executive staff. The entire process is designed to make your project as efficient as possible.

So now that I am done venting about HouseBeautiful’s article, if you really want to read some Construction Stories, go to http://yoursquarefeet.com/hard-learned-lessons/    

…you might find out some things you don’t want to know.

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Insider Information – You might not want to Know

A Fishy Story

     do unto others or yikes…

There are many ways of “collections and paybacks” in our industry. Some of them, a little nasty.

There was a drywall contractor that kept getting called backed by an Owner to go over and over and over different spots the Owner perceived as rough. Apparently, the drywall

“What about that time they sealed up Cat behind the drywall. I swear it was an accident!!! I had no idea that Cat would follow that stupid catnip. He needs to dog-up, he was only in there for an hour before the guys heard all that whining, big baby.” Always troubles for me.
“What about that time they sealed up Cat behind the drywall. I swear it was an accident!!! I had no idea that Cat would follow that stupid catnip. He needs to dog-up, he was only in there for an hour before the guys heard all that whining, big baby.” Always troubles for me.

contractor was pretty sure he wasn’t going to be paid by these people, so he took out insurance. What could that be you ask? He put a dead fish he caught inside the wall, behind his

drywall and sealed it up. If he was paid, he would come back and take out the fish and repair the wall. If there was no payment, the fish stays and decays and the sweet smell of revenge stays for a very long time.

Now, I have never been able to figure out if this is an urban legend, but I do know every crew has a story to top it!

 

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Visit www.yoursquarefeet.com for all

The Inside Information about

The Real World of Remodeling from the Professionals

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Local to New Bern, NC … Beaufort, NC and the Internet

When You Should Replace Locks In Your Home

On certain occasions, you may need to replace locks on the doors of your home. However, before you take any action, you need to clarify whether you should go for lock replacement or will simple re-keying of your existing locks. Re-keying locks involve…

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The Many Benefits of Cobblestone Pavers

Improving the outside of your home is as simple as choosing the correct paving. This is why knowing the many benefits of cobblestone pavers can assist you in achieving an aesthetically pleasing outdoor environment. The outside of your home is just as…

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Basement Office Designs

Basement Office Designs

Basements Are a Great Place for a Home Office Having your own basement home office can be one of the best investments you can make. Being able to get all of your work done in a comfy, quiet place full of distractions is an easy way to increase your productivity….

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Home Remodeling on Your Own

Home Remodeling on Your Own

dog with hardhat
It takes Lots of Experience to be a good General Contractor

So what really can happen to a nice young couple with their own remodeling plan….

One of our clients,”Buffy”, had grand plans of being the Designer and General Contractor to remodel their newly purchased home while Hubby worked to pay for it all.  It was a large house, (with six baths), for a steal of a deal, that was to be completely remodeled for their tastes and standards.

Buffy spent the first six months of construction loan interest playing with her own design program. After finally realizing you don’t spend that kind of remodeling money on something you designed yourself, (when you were educated to be a lawyer), they found us.  We designed modifications and additions that made the house work properly for their family, and increased the value of the home with proper layouts, budget conscious parameters, quality construction techniques, and architectural interest.  We gave them everything they insisted on with a full written proposal for all the work, (labor and materials), which came out to be much higher in costs than Buffy and Buddy wanted to spend.

They insisted  on keeping everything for the project per our proposal, but believed they could save mega bucks by being their own General Contractor.  So Buffy and Buddy asked that we perform just the labor through framing to be ready for their subcontractors.  (We will always work with Owners to accommodate their needs, but we sincerely tell them to hire us or someone on as remodeling consultants when they are planning to be a General Contractor, for good reasons…).

Buffy selected exquisite, expensive plumbing fixtures, on her own. When her plumbers roughed in, according to the plan, Buffy found out the non-refundable materials she ordered from the internet on her own were not going to fit.

To find out more about this story and others like it, please go to “Hard Learned Lessons” on our Website and read some of our trade horror stories from our years of experience.

For more valuable Kitchen & Bath Design Ideas & Information …

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The Inside Information about

The Real World of Remodeling from the Professionals

including

Design Services and Project Services

Local to New Bern, NC … Beaufort, NC and the Internet

 

                                                                                                           

Mini-Cabin In The Woods: Small Space, Big Style

Mini-Cabin In The Woods: Small Space, Big Style

In 2010, designer Robin Falck wanted to build a place of his own. He found a beautiful piece of land and set out to design a compact get-away. Falck also wanted to maximize the small space, use recycled materials, and build it all himself. Surprisingly,…

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Home Remodeling Lessons

 

Home Remodeling Lessons Learned the Hard WayKitchen Addition, New Bern Kitchen Remodel, New Bern Kitchen Addition

For most of us our home is our most valuable asset. Of course, in today’s real estate market that may be an issue at the moment, but if you can’t sell your house and move, then you may as well develop the right home remodeling project and enjoy your home if you’re going to be there for a while.

So – if your home is that valuable, why would you possibly take the chance of messing it up. You wouldn’t consider cutting your own hair, and even if we ramp up the anxiety level and challenge you to build your own car, almost none of you would ever consider doing this.

But for some primal reason you would jump into tearing your house apart with little to no knowledge, usually because the idea of buying cool power tools and doing demolition is soooo appealling.

After all, the “Big Box” stores have told you they have everything for your project. TV “designers” offer videos on adding a room addition, redesigning your kitchen or a bathroom remodel and they show you how to do it in a weekend! How could you possibly screw this up? Plus, you have seen the real guys working on projects and they certainly don’t seem like rocket scientists.

You’re educated, you have the internet, you have a friend who’s a mechanical engineer, what could possible go wrong.

You can even buy a 3D Design program for your computer that prints out pictures for home additions or remodeling kitchens just like the Pros. Sounds like this could be great!

Well, let’s just see what has happened…visit our website for more of this story at http://yoursquarefeet.com/hard-learned-lessons/

Your Squarefeet Duck, home remodeling, kitchen remodeling
Remodeling is no fairy tale and there’s no Mother Goose to make problems just go away. You have to get your ducks in a row with the help of Your Squarefeet!

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Cozy Basement Inspiration

Cozy Basement Inspiration: 13 Examples   Simple Ways To Make Your Basement Cozier Basements don’t have to be damp, dark and dreary. A lot of people look at a bare basement and have a hard time visualizing it’s potential. With some practical choices…

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